CGI Technologies and Solutions, Inc. Visa Specialist (secret clearance required) in Washington, District Of Columbia

Visa Specialist (secret clearance required)

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Category:Administration

City:Washington, District of Columbia, United States

Position ID:J0318-2277

Employment Type:Full Time

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Position Description:

The Visa Specialist provides support to the Government by performing various administrative, clerical and other support functions with high attention to detail and accuracy in all offices of Visa Office. The Visa Specialist role provides an opportunity to join an exciting team at the Department of State and is a great fit for someone who may be considering a career in the Foreign Service, especially those with an interest in FOIA.

Your future duties and responsibilities:

• Assist and serve as back-up to the FOIA Liaison Officer in supervising, coordinating, and ensuring the efficiency and efficacy of the FOIA team. Primary responsibilities include providing and arranging for training in FOIA Visa Assistants; assigning work and monitoring work flow; overseeing internal casework accountability mechanisms; ensuring sufficient personnel coverage; and preparing weekly production reports.;

• Act as a liaison with other visa-related DOS bureaus and USG agencies

• Assist in the administration of the office’s functions by:

Processing of Direct Cases:

o Processing cases from receipt of request through final response,

o Receives FOIA request cases from IPS, enters requests into an internal tracking system; assigns cases to team members; reviews team members' completed cases and records to ensure team members are correctly identifying, releasing, or withholding responsive information under the provisions of the FOIA, the INA, the Privacy Act, and EO 12356,

o Reviewing processed case documents and responses from team members completion, making corrections as needed,

o Researching, coordinating and preparing documentation for and responses to FOIA/PA requests,

o Analyzing sensitive documents and reconciling conflicting opinions concerning its suitability for public disclosure,

o Making determinations on whether information should be disclosed to the public,

o The processing, scanning and uploading of records to the agency’s FOIA domain for public release,

o Training Visa Assistants and newly hired FOIA team members,

o Preparing weekly workload and other reports regarding team output or progress,

o Recommending to management procedures for implementing the FOIA policy and the development of programs required by the FOIA for public access to information from the Visa Office,

o Preparing, editing and drafting correspondence; providing insight into matters involving significant or controversial issues,

o Maintaining working knowledge of records management program which includes records inventories, retention schedules, filing systems, filing equipment, micrographic applications and records management techniques,

o Processing interim responses and sending referrals to other CA components for responsive records not maintained by the Visa Office, and

o Correctly identifying and properly handling sensitive, classified, and personally identifiable information in accordance with Department guidelines.

Special Projects:

o Performing quantitative and qualitative data gathering,

o Preparing weekly statistical reports, briefings and other correspondence as required,

o Monitoring the FOIA Inbox and the Distribution List for new incoming requests, litigation requests/holds, inquiries from the public and agency consultations and determine their priorities,

o Entering new cases on the tracker and assign cases to the contract team staff, and

o Assisting the FOIA Team lead with the processing and handling of litigation and appeals requests and perform other duties as needed.

Other Duties, as assigned:

o Performing other related duties as assigned by the supervisor and be generally available to support various operations and missions.

Required qualifications to be successful in this role:

• INTERIM SECRET security clearance is required to begin employment, and thereafter a SECRET security clearance must be maintained for the duration of employment.

• Bachelor’s degree, and,

• Four (4) years of general office experience, including,

• Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, and MS Outlook.

• The Government may allow the following qualifications substitutions for this position: four (4) years of additional general office or administrative experience may be substituted for a BS/BA degree.

• Excellent customer service skills who is able to effectively and politely interface with everyone from high-ranking public officials to the general public. The position also requires strong, clear verbal and written communication skills.

• Strong organizational skills, accurate and strict attention to detail, be proficient at data entry with a low error rate, and have good electronic filing and file retrieval skills.

• Must have experience creating, storing, and updating documents with the full suite of Microsoft Office products: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook. Must be able to quickly learn and comfortably operate new electronic systems.

• Must also be to work independently and as a member of the team to effectively interact with personnel at all levels as a member of a team.

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What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2017.pdf to access our US EEO/Affirmative action policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA at https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

  2. FMLA at https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

  3. Consolidated EEO Is The Law at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEO_Poster.pdf

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here at http://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.