Junior Business Analyst - Process Improvement

Washington, DC

Junior Business Analyst - Process Improvement

Category: Business Analysis (functional and technical)

Main location: United States, District of Columbia, Washington

Position ID: J0624-1186

Employment Type: Full Time

Position Description:

CGI is a dynamic and innovative organization that leverages the latest technological advancements to streamline business processes and enhance productivity. As a Junior Business Analyst – Process Improvement, you will be an integral part of our delivery team, driving efforts to improve, collaborate, identify, and streamline business processes that will have a global impact for us and our clients.

We are seeking a highly motivated and analytical Junior Business Analyst to join our team within the public sector. The ideal candidate will possess a solid understanding of Lean Six Sigma methodologies and their application in process improvement initiatives. As a Junior Business Analyst, you will work closely with senior analysts and project managers to identify inefficiencies, analyze data, and propose solutions to enhance operational performance and service delivery.

This position is located in our USA VA Fairfax -- USAVAFAI01 office with work performed at client site in Arlington, VA; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

  1. Data Analysis and Interpretation:

• Collect, organize, and analyze data from various sources to identify trends, patterns, and areas for improvement.

• Utilize statistical tools and techniques to interpret data and derive actionable insights.

• Collaborate with stakeholders to understand business requirements and translate them into analytical approaches.

  1. Process Improvement:

• Apply Lean Six Sigma principles to evaluate existing processes and identify opportunities for optimization.

• Conduct process mapping and value stream analysis to identify bottlenecks and inefficiencies.

• Work with cross-functional teams to develop and implement process improvement initiatives, focusing on enhancing efficiency, quality, and customer satisfaction.

  1. Reporting and Documentation:

• Prepare clear and concise reports, dashboards, and presentations to communicate findings and recommendations to stakeholders and senior management.

• Maintain accurate documentation of process maps, standard operating procedures (SOPs), and project documentation.

• Track key performance indicators (KPIs) to monitor the effectiveness of implemented solutions and measure progress over time.

  1. Stakeholder Engagement:

• Collaborate with internal stakeholders across departments and external partners to gather requirements, solicit feedback, and ensure alignment with organizational objectives.

• Facilitate workshops, meetings, and training sessions to foster a culture of continuous improvement and knowledge sharing.

Required qualifications to be successful in this role:

• Bachelor’s degree in Business Administration, Management, Economics, or a related field.

• Strong understanding of Lean Six Sigma principles, methodologies, and tools (e.g., DMAIC, Kaizen, Value Stream Mapping, Root Cause Analysis).

• Experience in data analysis and proficiency in statistical software (e.g., Excel, SQL, R, Python).

• Excellent analytical skills with the ability to think critically and solve complex problems.

• Effective communication skills with the ability to convey technical concepts to non-technical stakeholders.

• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.

Desired qualifications/non-essential skills required:

• Prior experience or internship in business analysis, process improvement, or consulting.

• Knowledge of U.S. public sector agencies, operations, & regulations

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $60,300.00 - $146,800.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world-class company.

CGI’s benefits include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid maternity and parental leave

• Learning opportunities and tuition assistance

• Member assistance and wellness programs

Due to the nature of this government contract, US Citizenship is required.




  • Advanced Analytics

  • Business Process Consulting

  • Business Process Reengineering

  • Lean Six Sigma

  • Management Consulting

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.