Salesforce Cloud Developer

Virtual, USA

Salesforce Cloud Developer

Category: Software Development/ Engineering

Main location: United States, Connecticut, Bloomfield

Alternate Location(s): United States,

Position ID: J0424-0043

Employment Type: Full Time

Position Description:

CGI has an immediate need for a Salesforce Service Cloud Developer with Test Automation skill to join our Health Care client in one of our selected client locations. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the Health Care industry. We take an innovative approach to supporting our clients, working side-by-side in an agile environment using emerging technologies.

We have over 73,000+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe.

This role is required to be within the proximity of the assigned location and work in Hybrid model, based in Bloomfield, CT or Lafayette, LA (preferred).

Your future duties and responsibilities:

The Salesforce Developer is responsible for the product planning, design, develop and execution throughout the Product Lifecycle, including discovery, creating value propositions and working closely with product, engineering, design, and testing to ensure business needs are delivered in timely manner.

  • Participate in the development of Salesforce Knowledge Cloud applications based on client needs.

  • Execute declarative and custom application configurations.

  • Create Knowledge users, profiles, and permissions.

  • Provide insights into care coordination.

  • Coordinate and assist offshore team as needed.

  • Design and build per specifications for different personas using the app.

  • Participate in the full application life cycle from technical design to development, testing and deployment.

  • Responsible for developing of new features, maintenance, and enhancements of existing functionality.

  • Responsible for test automation of new features, maintenance, and enhancements of existing functionality.

  • Foster and maintain best practices and coding standards.

  • Continually seek opportunities to increase product quality and customer satisfaction.

Required qualifications to be successful in this role:

  • Eight plus years' experience with end-to-end implementation, integration and enhancement projects.

  • Experience working with Onshore-offshore model.

  • Demonstrated ability to integrate with the Knowledge Cloud object model through integrations.

  • Capable of designing specific functionality around Knowledge Cloud.

  • Minimum three years of experience within the Healthcare industry

  • Experience integrating business processes across systems and multiple Salesforce instances using web services, SOAP, XML, REST, Microservices, FHIR, HL7 etc.

  • Development of custom objects, fields and formulas, custom reports, and dashboards.

  • Integration experience with other Salesforce applications and external systems.

  • Solid understanding of SaaS and development processes and methodologies.

  • Strong experience developing and maintaining validation rules and custom workflows.

  • Salesforce Platform Developer certification

  • Experience using Lightning App Builder, Lightning Experience, Lightning Components, Lightning Web Components experience

  • Demonstrated experience using FSL and Scheduling components

  • Experience with SFDC basics - Apex, VisualForce, triggers, objects, security model, etc.

  • Demonstrated expertise on architecture best practices, design patterns and design trade-offs on internet and cloud-based platforms.


Quick learner

Driver and not a follower

Willingness to learn & take up challenges

Problem Solving skills – Provide solutions and ability to justify

Hands-On with Lightning and API development

Education: Bachelor's degree in computer science or related field.



CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $96,500 - 185,800.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

• Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more


  • Salesforce

  • Salesforce Developer

  • Salesforce Development

  • Service Cloud

  • Implementation Management

  • Salesforce ImplementationExpt

  • Salesforce Integration

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.