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CGI Technologies and Solutions, Inc. System Administrator 2nd shift in Tucson, Arizona

System Administrator 2nd shift

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System Administrator 2nd shift

Category: Database Administration

City: Tucson, Arizona, US United States

Position ID: J0921-0262

Employment Type: Full Time

Position Description:

The Systems Administrator (SA) position is the onsite MICROSOFT, UNIX, SQL, and PC specialist responsible for maintaining, planning, and recommending computer system changes within Department of State Passport Book Personalization Facility. In addition to the primary responsibilities the SA will answer help desk calls and act as a liaison between local government and contract staff, providing Tier2/Tier3 support. Systems support includes, but is not limited to, TDIS-PD, MS Office, MS Access, Adobe Acrobat, Symantec A/V software, Symantec Ghost, MS SharePoint and other DoS-specific client and web-based applications.

Your future duties and responsibilities:

The SA will implement agency and Department of State management policies, security policies and procedures, and operating procedures as defined by Passport Services, Passport Systems, Consular Affairs, and other bureaus or offices (e.g., Diplomatic Security, Information Management Liaison, etc.). Performance of various tasks and major assignments related to passport production operations and/or the passport systems network operations including, but not limited to, adjusting site configurations to meet changing compliance requirements; managing site security configurations; coordinating with site management for future or ongoing site audits and inspections; and working with agency management to streamline and optimize system operations balancing system security, system operations, and workflow requirements.

The SA must demonstrate good judgment in the use, maintenance, and administration of the Local, Wide Area, and PC networks, using TCP/IP protocols; must demonstrate good judgment in resolving system issues related to the operating systems; and must demonstrate good judgment in the maintenance of relational database management systems (RDMS) software. The SA interfaces with the senior Government personnel at the facility and the Contractor Operations Manager (CGI Federal) for computer related issues and assists with writing internal computer system control procedures. Other duties include the maintenance of data and the Microsoft, UNIX and other application privileges, accounts, and password, and the Microsoft, and UNIX backup procedures to protect against data loss. Works closely with the Government passport systems offices on ADP issues and ensures that the integrated nationwide passport issuance system remains operational at all agencies. May work with the Government officials and other computer personnel to recommend modifications and conduct systems analysis. Assists the Government in developing the specifications, scheduling milestones, and cost estimates for projects relating to passport services at the Book Personalization Facility. Monitors the progress of projects and assures that the system equipment Contractor (CGI Federal) complies with the specifications, scheduling, and cost objectives set by the Government.

Required qualifications to be successful in this role:

•A minimum of three (3) years of ADP experience.

•A minimum of three (3) years of Microsoft network experience.

•A minimum of two (2) years of SQL Server and database experience.

•A minimum of two (2) years of UNIX.

•A minimum of one (1) year of data communications protocol and procedures.

•A minimum of one (1) year of scanning software and hardware experience.

•A minimum of one (1) year management/supervisory experience.

•A minimum of three (3) years hands-on PC use and troubleshooting experience.

•A minimum of two (2) years’ experience with LAN/WAN, microcomputer communications, network programming languages, and DBMS software.

Ability to travel to the Arkansas facility for up to 6 weeks in length

Able to lift and carry 35lb, boxes and/or equipment

Ability to successfully complete a Background Investigation to include; 50 State Criminal, Education and Employment; Additionally, your ability to successfully complete a Credit and/or Driving Records Checks may be conducted if required by the contract for continued employment

Possession of an INTERIM SECRET security clearance is required to begin employment; Ability to maintain a SECRET security clearance is required for continued employment

US Citizenship is required


List items desired for the Candidate, but not required.

Advanced degree, experience working for the Federal Government, experience in training and writing technical documentation.

Minimum Years of directly related experience Required:

At least 1 year of experience supervising in either a production center, call center environment, 1st or 2nd level support, IT help desk, or manufacturing environment require.

Minimum Education Required: Bachelor’s degree

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.