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CGI Technologies and Solutions, Inc. Tools Support Administrator in Tempe, Arizona

Tools Support Administrator

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Tools Support Administrator

Category: Infrastructure/Cloud

City: Tempe, Arizona, United States

Position ID: J0520-0570

Employment Type: Full Time

Meet our professionals

CGI: A place to build an IT career

Position Description:

Be part of a growing team in one of the largest technology and business services firms in the world. If you are highly motivated, customer focused and have experience delivering mission-critical infrastructure projects and technologies then we have an opportunity for you in the Tools Team. The Tools Support Administrator is responsible for the support of Monitoring, Automation and Identity Management tools for our client.

Your future duties and responsibilities:

In-depth understanding of a wide array of infrastructure tools in the areas of Monitoring, Automation and Identity Management listed under Skill Set below. (It is not anticipated or expected that any candidate would have experience with every tool listed below.)

Required qualifications to be successful in this role:

• Customer-service oriented with a problem-solving attitude and approach.

• Excellent organization, presentation, communications, and interpersonal skills to effectively communicate with technical, non-technical, and executive levels.

• Works well under pressure

• Excellent troubleshooting skills

• Ability to learn quickly and work independently

• Must be willing to successfully complete any and all CGI/client specific background & security checks

Skill Set Years of Experience Proficiency Level

System Center Operations Manager (SCOM) 4 Years Mid Level

Solarwinds Orion/NPM 4 Years Mid Level

Splunk 4 Years Mid Level

Cisco App Dynamics 4 Years Mid Level

System Center Orchestration (SCORCH) 4 Years Mid Level

Struxureware Data Center Expert 4 Years Mid Level

SiteMinder 4 Years Mid Level

RedHat Identity Manager (IDM) 4 Years Mid Level

RedHat CloudForms 4 Years Mid Level

Sailpoint IdentityIQ 4 Years Mid Level

Team Foundation Server (TFS) 4 Years Mid Level

Powershell/PowerCLI 4 Years Mid Level

Pester 4 Years Mid Level

Ansible 4 Years Mid Level

Terraform 4 Years Mid Level


• Professional and ethical at all times

• Ability to be effective in a fast-paced, quickly changing environment



  • Cisco

  • Splunk

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.