Application Support Analyst (.NET/C# apps)

Salt Lake City, UT

Application Support Analyst (.NET/C# apps)

Category: Service Desk / End User Services

Main location: United States, Utah, Salt Lake City

Position ID: J0224-2264

Employment Type: Full Time

Position Description:

We are seeking an Application Support Analyst to join our CGI team in Salt Lake City, UT! This is a full-time career opportunity in supporting a leading global client

This opportunity is located at client site in the Salt Lake City area.

• Documentation of recurring problems and facilitation of problem management between site-based teams and global teams

• On-site troubleshooting of key systems with logistics personnel, interaction with field technicians, and coordination of bug resolution between 3rd party vendors

Must be based in Salt Lake City, occasional site visits required (1-2 times a week on average)

Due to the nature of the application supported, may be required to assist on incident outside normal business hours

Your future duties and responsibilities:

How you'll make an impact

• Ongoing care and support of logistics / finished product shipping systems

• Documentation of recurring problems and facilitation of problem management between site-based teams and offshore teams

• On-site troubleshooting of key systems with logistics personnel, interaction with field technicians, and coordination of bug resolution between 3rd party service providers, sales teams and logistics teams at site

Required qualifications to be successful in this role:

What you'll bring

3 to 6 years experience in the following:

• Experience with break-fix of software applications

• Proven expertise in troubleshooting .NET/C# apps - / web apps and delivering minor improvements

• Proven ability to maintain relational databases and troubleshoot MSSQL queries

• Experience in logistics systems development & support, Manufacturing Execution Systems (MES)/Enterprise Resource Planning (ERP) Interfaces, and Card Reader/Badging systems

• Being able to work in person onsite

• Mostly work from office, but ability to work in construction/hazardous area on need basis

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is "$55,600--$118,700.”

CGI anticipates accepting applications for this position through May 17, 2024.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more




  • .NET


  • C#

  • Logistics & Maintenance

  • MS SQL Server

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.