Technical Business Analyst

Sacramento, CA

Technical Business Analyst

Category: Business Analysis (functional and technical)

Main location: United States, California, Sacramento

Position ID: J0924-1722

Employment Type: Full Time

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Position Description:

We are seeking a Technical Business Analyst to join our CGI Team!

This is a full-time career opportunity to work on a highly visible transformation (Infrastructure services) projects for one of our long-standing government clients!

This position can be located remotely anywhere in the US; however, the preferred locations are one of our Onshore Delivery Centers: Troy, AL; Lafayette, LA; Wausau, WI; Knoxville, TN; Mobile, AL; Belton, TX; Waterville, ME; or Lebanon, VA. This role is to be completed in a hybrid capacity.

CGI anticipates accepting applications for this position through November 7, 2024.

How we’re transforming Government

We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Your future duties and responsibilities:

How you'll make an impact

You will play a crucial role in bridging the gap between client needs and technical solutions by creating comprehensive documentation of existing AWS environment and analyzing business and requirements to document proposed solutions.

• Develops and maintains detailed documentation for AWS architecture, processes, and configurations

• Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications

• Works with technical teams to design and implement AWS solutions that align with business objectives

• Identify opportunities for process improvements and recommend solutions to enhance efficiency and effectiveness

• Communicates technical concepts to non-technical stakeholders and ensure alignment between business and technical teams

• Provides training and support to team members and stakeholders on AWS-related topics and documentation

Troubleshoots and resolves AWS service issues across development, testing, and production environments.

Required qualifications to be successful in this role:

What you'll bring

• AWS Cloud Practitioner Certification

• Strong analytical and problem-solving skills with the ability to translate technical concepts into detailed documentation and diagrams

• 3 years of experience in a technical business analyst role, preferably within an AWS environment

• Excellent troubleshooting and root cause-analysis skills

• Excellent working knowledge of Windows and Linux server technologies

• Excellent written, verbal, and interpersonal communication skills

DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS:

• AWS Certified Solutions Architect or similar certification is a plus

• Experience support fast-paced development environments utilizing Agile and DevOps methodologies

• Ability to communicate complex technical information to less technical staff (e.g. CGI management and client staff)

• Strong understanding of broader technology context (e.g. application development, networking, and database technologies)

• Experience working with third party service providers such as vendors and internal support groups

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $60,300 - $105,500."

At CGI we call our professionals “CGI Partners” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible CGI Partners

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

CGI’s benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation including profit participation program

• Comprehensive medical, dental, and vision benefits

• Basic life and accidental death & dismemberment insurance

• Matching contributions through 401(k) plan, and CGI share purchase plan

• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service

• 10 paid holidays per year

• At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)

• Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws

• Bereavement leave, ranging from 1 to 7 days per year based on relationship.

• Paid jury duty leave, up to time summoned

• Learning opportunities and tuition assistance

• Wellness and Well-being programs

For more detailed information about our benefits offerings visit Benefits | CGI Careers

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

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Skills:

  • Atlassian Suite

  • DevOps

  • Technical Analysis

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.