Organizational Change Management (OCM)/Training Lead

Sacramento, CA

Organizational Change Management (OCM)/Training Lead

Category: Business Consulting, Strategy and Digital Transformation

Main location: United States, California, Sacramento

Position ID: J0624-1938

Employment Type: Full Time

Position Description:

Make an impact like never before!

We’re seeking an OCM/Training Lead (70% training/30% OCM) to join our CGI team!

This position is located at our Sacramento, CA office with work performed at the client site in Sacramento, CA area. You will be required to be onsite 2-3 days per week.

You will be a contributor to a dynamic and determined team that will be assisting a local Northern California public sector client to successfully transform how they provide services to their citizens.

This is an exciting full-time opportunity to work in a fast-paced team environment. We will support our clients working side-by-side in a collaborative environment modernizing their existing technology.

We’re a close-knit team that has access to global resources. You’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.

How we’re transforming Government

We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Your future duties and responsibilities:

How you'll make an impact

• Guide and work with client on adoption of new business processes, the Solution, and technologies

• Create and deliver strategies, plans, and processes to help users maximize the adoption of the new Solution

• Provide documentation and guides for the Solution to ensure that client staff are successfully prepared to use and support the Solution

• As needed, perform train-the-trainer activities for client trainers and support client trainers in conducting additional end-user training

• Assist with the development of policies, standards, and guidelines that direct the selection, development, implementation, and use of the Solution

• Oversee and ensure that the documentation of key information such as system operations is reflected and documented accurately in the appropriate deliverables documentation (formal and informal)

• Develop online training materials and Solution documentation

• Plan, facilitate and administer training activities

• Develop methods to be used for obtaining feedback on training effectiveness

• Identify and proactively suggest options that will provide the highest value to the client

Required qualifications to be successful in this role:

What you'll bring

8 years minimum experience as a OCM and/or Training Specialist

• Minimum two (2) years of experience leading OCM/Training on projects involving Large and Complex IT System (Large and Complex is defined as $20 million total project cost, solution with at least 100 internal end users and 100,000 external users, provides a secure data exchange interface with multiple external systems).

• Minimum three (3) years of experience in assessing stakeholder expectations, and designing, facilitating, and delivering stakeholder communication and training.

• Minimum two (2) years of experience providing training, development of training materials, and related functional documentation on projects involving multiple internal and external stakeholder groups.

Minimum Education Required: Bachelor’s Degree

Prosci Certification (or similar) - preferred


• at least three (3) years of experience on a project involving business process improvement, performing as-is/to-be analysis and developing the activities necessary to execute process change strategies.

• at least three (3) years of experience developing and delivering organizational change readiness surveys and quantitative data to measure progress towards change readiness.

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $134,400 - $235,200."

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more




  • Business Process Documentation

  • Change Management

  • Project Management

  • Training Delivery

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.