Salesforce Technical Architect
Salesforce Technical Architect
Main location: United States, Virginia, Richmond
Position ID: J1023-0316
Employment Type: Full Time
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CGI, a Summit-level Salesforce Implementation Partner, is seeking a Salesforce Technical Architect to join our Richmond, VA team. The Salesforce Technical Architect will rely on their deep understanding of the Salesforce platform and experience to help guide the creation of solutions for CGI’s Salesforce customer base. We will work together to understand our client’s business needs and help deliver value through technology using Salesforce. You'll be responsible for leading the end to end application system development and maintenance on large complex enterprise wide technology platforms.
Your future duties and responsibilities:
How you will make an impact:
Maintains active relationships with customers to determine business requirements, leads requirements gathering meetings and reviews designs with the business.
Prioritize projects and make trade-offs with respect to the enterprise systems changes based on broader business needs.
Understands the entire architecture for a major part of our business and is able to articulate the scaling and reliability limits.
Owns the change request process and coordinates with other teams as necessary.
Develops and owns list of final enhancements.
Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written.
Performs technical design reviews and code reviews.
Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan.
Responsible for delivery of application technology solutions and data information planning effort.
May participates in developing the multi-year technology strategy for critical areas of the business that may encompass multiple systems.
Partners with technical and non technical stakeholder to identify the long term technical trajectory of the technology infrastructure.
Creates architecture and anticipates future technology needs.
Leads the conversations internally about the direction of major areas of the technology, drives wide-team consensus to the adoption of this direction, and uses this direction when engaging engineers.
Coordinates and manages on-call support and owns the system monitoring process.
Reviews and monitors initiatives for end to end impact and coordination.
Participates in review and decision making for enterprise solutions.
Required qualifications to be successful in this role:
Requires an BA/BS degree in Information Technology, Computer Science or related field of study a minimum of
9 years experience; multi dimensional platform experience, expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background.
4+ years Salesforce experience
Preferred Skills, Experiences and Competencies:
Extensive knowledge in salesforce both Sales Cloud & Service Cloud (Certified in Salesforce Platform Developer I and Salesforce Platform Developer II)
Strong in Salesforce Integration using REST and SOAP API. Should be able to integrate external, 3rd party systems with Salesforce using web services
In depth knowledge in Salesforce industries Vlocity omnistudio mandatory (Data Raptors, OmniScript, Integration Procedures, Flex Cards, Vlocity Industry Data Models etc.)
Experience configuring DocuSign and Conga Composer for document generation
Excellent Client facing and good communication skills. Conducting Business Process Review
Experience mentoring others drive teams to achieve results, lead multiple or large projects and provide troubleshooting supports strongly preferred.
Multi database and/or multi language strongly preferred.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $75,600 - $209,200.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
Salesforce Sales Cloud
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.