Senior UX Strategist

Reston, VA

Senior UX Strategist

Category: Business Consulting, Strategy and Digital Transformation

Main location: United States, Virginia, Reston

Alternate Location(s): Any CGI location

Position ID: J0524-0307

Employment Type: Full Time

Position Description:

CGI has an immediate need for a Senior UX Strategist to join our team. This position can be located at any CGI office in the U.S, preferred location is Reston, VA. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

• We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!

• We have over 92,000+ CGI Members in 40 countries and over 5k+ loyal Clients who are leveraging our end-to-end services across the globe

Your future duties and responsibilities:

​Take part in a project to re-envision and future-proof our corporate website to create a more cohesive and intuitive experience for users. Need to ensure that this large, complex site is thoughtfully organized to meet the needs of a wide variety of audiences as well as internal business units, and that we are leveraging the latest UX & website best practices. This role may also include work on web initiatives, such as our Share point-based intranet, content taxonomy, and digital asset management system.

Required qualifications to be successful in this role:

• ​​10+ years of related experience in UX research and strategy, with a core competency in information architecture and content strategy & taxonomy


• ​​Significant experience with modern website design and content taxonomy, particularly with large, complex websites

• ​​Familiarity with user experience methodologies such as service design, design thinking and design research

• ​​Familiarity with the Drupal digital experience platform

• ​​Experience working within a large, matrixed organization

• ​​Awareness and practical understanding of the latest design and research technologies such as Mural, Figma, and User Testing.

• ​​Familiarity with the product development process including designing products, developing product roadmaps, translating design requirements, prototyping, etc.

• ​​Comfortable gathering and synthesizing complex, interdependent, and sometimes competing needs from multiple stakeholders.

• ​​Excellent written and verbal communication skills, including the ability to clearly and effectively present concepts and justify decisions

• ​​Skilled at designing and conducting focus groups, in-depth interviews, usability testing, surveys, and other qualitative and quantitative methodologies.

• ​​Able to work independently and also collaborate easily and productively with teams.

• ​​Excellent ability to explain user insights and answer critical business questions

• ​​Skilled at relationship management including managing and engaging partners and stakeholders

• ​​Able to work respectfully and cooperatively with people with different functional expertise to reach a common goal

• ​​Adept at managing project plans, resources, and people to ensure successful project completion

• ​​Experience with Figma

• ​​Familiarity with Drupal digital experience platform

• ​​Experience using Mural, Miro, or other similar collaboration platforms

• ​​Skilled in SharePoint

• ​​Skilled in Microsoft Office suite including Excel, PowerPoint, and Word.


​Bachelor's degree or equivalent​

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $75,600.00 - $165,300;00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

• Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more.

**CGI anticipates accepting applications for this position through June 18th, 2024.


  • Figma

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.