Lead Salesforce Solution Architect

Raleigh, NC

Lead Salesforce Solution Architect

Category: Architecture

Main location: United States, Virginia, Richmond

Alternate Location(s): United States, Alabama, Birmingham

United States, Florida, Tallahassee

United States, Georgia, Atlanta

United States, North Carolina, Raleigh

United States, Tennessee, Chattanooga

United States, Virginia, Fairfax

Position ID: J0124-0637

Employment Type: Full Time

Meet our professionals

U.S. - Culture, flexibility and purpose

Position Description:

CGI, a Summit-level Salesforce Implementation Partner, is seeking a Salesforce Solution (application) Architect to join our Richmond, VA team. The Salesforce Solution Architect will rely on their deep understanding of the Salesforce platform and experience to help guide the creation of solutions for CGI’s Salesforce customer base. We will work together to understand our client’s business needs and help deliver value through technology using Salesforce.

This position can be located in any US city where CGI has an office – must be able to work East Coast hours.

Your future duties and responsibilities:

  • Communicate sophisticated topics regarding solutions and related projects to audiences without deep technical skills

  • Cultivate and further relationships with our clients through transparency, organization, and

outstanding communication

  • Ability to work with customers to understand current vs. future state roadmap

  • Work within a CGI Salesforce project team to craft technical solutions and collect functional and non-functional requirements to address our client specific needs

  • Build technical design documentation

  • Work with CGI Salesforce development teams to meet development work timelines and adhere to solution standards

  • Groom and refine the Salesforce product backlog for our client projects

  • Provide mentorship in user story writing

  • Describe and illustrate designs using tools like: Visio, Lucid, Mural


  • Stay up to date on new Salesforce features/releases/products

  • Work on our Proposal Teams

  • Facilitate discussions with both business and technical partners to extract critical business requirements and present a technical vision & solution that meet customer and project needs - - Assist in building proposals for business development opportunities

  • Work with the client, sales team, business partners, and related practice area leaders within CGI to prescribe a complete solution to meet project goals as well as longer term needs(Solutions include software products, product customizations, custom development, other technical and business services, integration, and the project plans and estimates vital to

implement the solution)

  • Based on the prescribed solution; provide project plans, estimates and scope input to sales for proposals and statements of work

Required qualifications to be successful in this role:

  • At least 10 years of prior Salesforce hands-on experience as an architect

  • Ability to configure and customize Salesforce.com environments with an in depth understanding of the constraints imposed by governor limits, editions and licensing, etc.

  • Experience with multi-org deployment architectures and developing apps for AppExchange is a definite plus

  • Understanding of front-end and back-end development including: Aura Framework, Lightning

Web Component (LWC), Visualforce, Apex, REST and SOAP-based web services, debugging,

troubleshoot, and performance management

  • Grasp of relational databases and experience with SOQL

  • Experience with integration design patterns with Salesforce (using an iPaaS or custom)

  • Experience with data migrations between Salesforce and other systems is preferred

  • Strong written and verbal communication skills. Candidates must be able to effectively convey information and recommendations to clients (technical and non-technical)

  • Ability to mentor, motivate, and direct work tasks to a team of Salesforce professionals

  • Ability to tailor communication to multiple audiences at all levels

  • Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on results

  • Ability to work with SMEs, other Solution Architects, sales teams and clients to figure out the best solutions for known and anticipated constraints

  • Certified Salesforce Application and/or System Architect (or on the way to becoming certified)

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $121,000 - $235,400.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

CGI anticipates accepting applications for this position through February 29, 2024.



  • Data Migration

  • Proposal Writing

  • Salesforce Solution Design

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.