Pega Business Systems Analyst

Pittsburgh, PA

Pega Business Systems Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Pennsylvania, Pittsburgh

Alternate Location(s): United States, Ohio, Strongsville

United States, Texas, Dallas

Position ID: J0524-1567

Employment Type: Full Time

Position Description:

This position is located in our Pittsburgh, PA or Strongsville, OH or Dallas, TX office with work performed at our client site in Pittsburgh or Strongsville or Dallas; however, a hybrid working model is acceptable.

As Pega Business Systems Analyst you will gather information from various teams and subject matter experts to analyze business needs and document requirements and create user stories to support the design, development and testing of a complete Pega implementation. As the BSA, you will be responsible for translating the high-level vision into functional Pega specifications for the development and testing teams. You will play a key role in agile process management, analyzing, scoping and accepting user stories and UAT.

Your future duties and responsibilities:

• Work closely with business stakeholders to understand their objectives, challenges, and requirements.

• Identifying and documenting business requirements that can be handed off to the Pega development team.

• Translate client’s business needs into detailed business requirements documents, use cases, user stories and systems interaction diagrams

• Works with clients’ to establish approved wireframes and mock-ups for solutions.

• Analysis to gather information to ensure that you have a complete picture of all the problems before configuring a solution.

• Process Design to transform the workflow by evaluating the information you have gathered during your analysis to redesign the workflow using Pega Platform’s capabilities.

• Alignment - Using Pega Platform’s workflow modeling capabilities, you work closely with both the Business team and Pega developers to collaborate on designing, building and testing the Pega solution

• Support the Business team by explaining the value of those out-of-the-box features, and how they are used to improve their business processes

• Facilitate meetings to gather requirements that support the business process transformation

• Use the Pega Platform's App Studio to demonstrate the out-of-the-box functionality of Pega Platform in the new business processes workflow

• Design, develop, and demonstrate new functionality for business clients.

• Modify or develop new workflow configurations to maximize production and operating efficiency

Required qualifications to be successful in this role:

• Bachelor's degree

• Successful completion of the Pega Senior System Architect certification (PCSSA) and/or the Pega System Architect certification (PCSA) to demonstrate comprehensive knowledge of the Pega Platform

• Six or more years of relevant experience in a Pega Business Systems Analyst role.

• Experience working as a Pega Business Systems Analyst eliciting requirements from the business stakeholders

• Two or more years experience working in Jira and Confluence.

• Experience with Agile and Scrum methodology.

• PowerPoint experience

• Successfully collaborated with IT to articulate business requirements to facilitate feature development

Desired qualifications/non-essential skills:

• Strong personal initiative, drive, motivated to learn.

• Knowledgeable in business frameworks

• Banking experience

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $76,300- $135,200.

At CGI we call our professionals members to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more.




  • Business Analysis


  • Banking

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.