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CGI Technologies and Solutions, Inc. Oracle Mantas Production Support in Pittsburgh, Pennsylvania

Oracle Mantas Production Support

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Oracle Mantas Production Support

Category: Software Development/ Engineering

City: Pittsburgh, Pennsylvania, US United States

Position ID: J0821-2077

Employment Type: Full Time

Position Description:

Looking for Oracle Mantas Production Support position with the below skillset:

• Worked on Mantas implementation

• Knowledge and experience on mantas scenarios

• Expertise on mantas data model

• Mantas data Miner

• Knowledge of Mantas FCCM product

• Good Oracle database knowledge

• Minimum 6+ years of Data analysis experience.

• Develop complex SQL queries and scripts to extract and aggregate data.

• Strong Banking Domain knowledge

• Strong Data Analysis skill using SQL

• Lead the support team and ensure that the application is running as per the SLA.

• Communicate with stakeholders in case of delays or SLA breaches.

• Debug, troubleshoot, root cause analysis and resolve issues within SLA.

• Resolve complex defects with long term fixes following best practices and collaborate with dev team for solution review of complex defects and incident resolution.

• Follow up with third party vendors for issue resolution and prevention, if required.

Your future duties and responsibilities:

Perform weekly incident/bug review meetings with application team.

• Responsible for 24 x 7 production system support, including off hours and weekend 'on call' production support responsibilities.

• Daily spot check of system health.

• Follow change control and continues integration process for changes to production system, owning all changes made to production system.

• Responsible for continued system improvements to help reduce tech debt costs.

• Perform custom, ad-hoc data analysis and reporting based on stakeholder requests within SLA.

• Support weekly and monthly customer report processing.

• Conduct regular presentations to team/stakeholders.

Required qualifications to be successful in this role:

Skill Set Years of Experience Proficiency Level

Mantas Prod Support

6

Excellent

SQL 6

Excellent

Data analysis

6

Excellent

DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED

Skill Set Years of Experience Proficiency Level

Communication

6

Excellent

Skills:

  • Data Analysis

  • Mantis

  • SQL

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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