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CGI Technologies and Solutions, Inc. Business System Analyst in Pittsburgh, Pennsylvania

Business System Analyst

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Business System Analyst

Category: Business Analysis (functional and technical)

City: Pittsburgh, Pennsylvania, US United States

Position ID: J1121-3393

Employment Type: Full Time

Position Description:

o 8 yrs of experience as Business Systems Analyst

o Banking Expertise

o Agile, REST API (Web services) and Microservices expertise is must/Mainframe

o Work on projects for one of the largest financial institutions based in US.

Work in a challenging technical environment and gain exposure of advanced tools and technology suites.

Your future duties and responsibilities:

• Analyzes, defines and documents detailed REST API requirements through user interviews, facilitated workshops and subject matter expert engagement. Develops a clear understanding of the core accountabilities within the process and Data. Ensures the focus of activity is concentrated on the highest priority needs of the business.

• Gather requirements translate them to User stories, create swaggers and articulate to the rest of the team

• Expertise working on Mainframe application performing reverse engineering.

• Participates in the development of future business processes and organizational structures needed to support new products and/or services. Documents future processes to determine how to proactively improve current business for the development of future procedures and models. Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.

• Develops continuous improvement processes and strategies for current business procedures and systems. Collaborates with key stakeholders to Identify the challenges and opportunities to improve the business process and their impact.

• Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders.

• Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.

• Develops and maintains effective working relationships with supporting area management and staff.

• Generates and compiles reports, complete with recommended improvements to business processes and operational procedures. Builds the business case for a process or system change and provides detailed input into the change management and implementation.

• Develops and issues communications for business process changes.

• Escalates problems and mitigations to Manager.

Required qualifications to be successful in this role:

This is an intermediate level position with a bachelor’s degree plus 5 years of relevant technical experience required. Successful candidates will possess:

• Understanding of and experience with the banking industry

• Strong business analysis skills

• Experience working in agile framework

• Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments

• Superior analytical and problem-solving and resolution skills, and ability to adapt quickly

• Self-motivation and strong time management and organizational skills

• Ability to tackle challenging work situations and to resolve conflicts in a positive manner

• Strong communications (verbal and written) skills and solid technical writing experience

Skill set Years of experience Proficiency level

Business Analysis









Desired qualifications/non-essential skills required

Skill set Years of experience Proficiency level

Team player


Communication Skills




Minimum Education Required: Bachelors Degree



  • Business Analysis

  • Banking

  • SQL

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.