Infrastructure Support Engineer

New Brunswick, NJ

Infrastructure Support Engineer

Category: Infrastructure/Cloud

Main location: United States, Connecticut, Hartford

Alternate Location(s): United States, New Jersey, New Brunswick

United States, New York, New York

Position ID: J0224-2281

Employment Type: Full Time

Position Description:

We are looking for a support personnel to perform security patching for OpenStack and OpenShift. The member will follow a change management process, perform health checks, cordon instances, migrate instances, install security patches, restart instances, troubleshoot errors, escalate to engineer and vendor as needed.

This role can be located in our Hartford, CT, New Brunswick, NJ, or New York, NY Offices.

Your future duties and responsibilities:

• Test, validate, and deploy patches and security updates across all our OpenShift and OpenStack infrastructure in line with our vulnerability management SLAs

• Leverage test environments, test procedures, and pilot groups to allow thorough testing of patches prior to full deployment

• Partner with application teams to address issues discovered during patching and remediate them so that upgrades can continue

• Identify and deliver on opportunities to automate, orchestrate, or otherwise improve our security processes, including detection and assessment of vulnerabilities, regression testing patches, and deployment/remediation of vulnerabilities

• Enable infrastructure, platform, and application teams to drive a stronger security posture, by leveraging security and vulnerability management tools like Service Now and Red Hat Advanced Cluster Security (ACS)

• Due to the nature of our production environment, this role may require flexible hours/scheduling (e.g., if the engineer is upgrading a critical environment, they may need to work after-hours in lieu of working a normal daytime shift)

Required qualifications to be successful in this role:

• High School Diploma or equivalent; Bachelor's degree in a computer-related field preferred.

• 1-5 years of relevant IT work experience.

Technologies :

• Automation: Terraform, Ansible, Jenkins, Tekton

• Compute: Linux OS, Docker, Kubernetes, OpenShift, EKS

• Hypervisor: OpenStack

• Experience listed above can be supplemented or substituted with a proven track record of working with other disruptive technologies and other successes.

Skills Required:

• Patching, lifecycle, vulnerability management, or other relevant information security experience

• Preferred: Direct administration experience with Kubernetes (OpenShift and EKS), OpenStack, and/or Red Hat Enterprise Linux (RHEL)

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $60,300 - $146,800.




At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more


  • Ansible

  • Jenkins

  • Linux

  • OpenShift

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.