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CGI Technologies and Solutions, Inc. Contract/Claims Specialist - CCS in Nashville, Tennessee

Contract/Claims Specialist - CCS

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Contract/Claims Specialist - CCS

Category: Administration

City: Nashville, Tennessee, US United States

Position ID: J1121-3025

Employment Type: Full Time

Position Description:

CGI Federal’s Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Contract/Claims Specialist. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.

Under the direction of the Central Services Manager (CSM)/State Manager, the Contract/Claims Specialist (CCS) will work directly with property owners and staff to assist them with renewals of their affordable housing contracts, determining their annual rent adjustments, and monthly payment requests. The candidate will use CGI’s propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.

Your future duties and responsibilities:

  1. Reports to Central Services Manager in carrying out core task processing

  2. The Contract Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following:

• Perform detailed reconciliation of monthly voucher payments to property owners;

• Renew expiring Housing Assistance Payments contracts;

• Perform annual contract rent adjustments;

• Evaluate and approve owner’s claims for reimbursement due to unpaid rent, tenant damages and vacancies;

• Maintain property files and records retention in accordance with HUD and corporate policy;

• Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments.

  1. Demonstrate strong organizational and time management skills

  2. Proven ability to accurately and timely complete tasks within established timeframes and quality standards

  3. Proven ability to understand, interpret and apply written policies and procedures

  4. Ability to multi-task, be proactive and self-motivated

Required qualifications to be successful in this role:

  1. Bachelor’s degree preferred, but significant relevant experience will be considered.

  2. Professional, organized and able to communicate effectively

  3. Proficiency with Microsoft office, particularly Excel and Word

  4. Mathematics, data entry, record keeping, account management

  5. Assisted housing programs expertise helpful but not required



  • Customer Service & Support

  • Microsoft Office

  • Time Management

What you can expect from us:

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.