Business Analyst

Nashville, TN

Business Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Tennessee, Nashville

Position ID: J0324-0493

Employment Type: Full Time

Position Description:

We’re growing rapidly and are looking for a Business Systems Analyst to drive client business success by supporting key business activities and supporting IT systems. At CGI, you’ll make an impact for some of the largest organizations and brands in the world while enjoying unparalleled career growth in the process.

We’re a close-knit team that has access to global resources. You’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.

Growth at CGI is driven by your goals, so if you’re looking for an inclusive place where you’re empowered to chart your own path, then we’d love to meet you.

This positions must be located in Nashville, TN.

Your future duties and responsibilities:

Act as point person for IT support delivered to critical business group

Identify and understand customer expectations, business processes, and IT applications

Partner with business users to gather and document business requirements

Partner with business users to analyze and manage support tickets

Prioritize initiatives based on the business needs and requirements

Partner with other members of the IT delivery team to finalize design documents and support Full IT lifecycle processes.

Help perform user acceptance testing

Understand Business/Operational and IT Systems Analysis & Integration

Perform functional analysis of existing systems/applications and document findings

Interact with both Business Partners and/or end-users as well as programmers, IT staff

Balance attention to detail while keeping the big picture in mind

Required qualifications to be successful in this role:

Bachelor’s degree in business, Information Technology, or a related discipline

2+ years of experience as Business analyst / Functional analyst or a similar role

Good written and verbal communication skills

Commitment to learning business processes and how IT systems fulfill these needs at a detailed level to support ongoing operations and evolving business needs.

Expertise in planning and conducting facilitative sessions for requirements gathering

Experience in agile methodology and the JIRA system will be an added advantage

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $60,300 - $133,500.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

• Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

CGI anticipates accepting applications for this position through April 30, 2024.

#LI-KL1

#DICE

Skills:

  • Business Analysis

  • Business Process Analysis

  • Requirements Analysis

  • Use Cases

  • Use cases

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.