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CGI Technologies and Solutions, Inc. Microsoft Engineer Support McL in McLean, Virginia

Microsoft Engineer Support McL

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Microsoft Engineer Support McL

Category: Development/Engineering

City: McLean, Virginia, United States

Position ID: J0520-0465

Employment Type: Full Time

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Position Description:

CGI is seeking to hire a Microsoft Information Protection Support Engineer in the McLean VA area. In this role, you will be responsible for supporting infrastructure components and application backend software on a highly-visible, cyber-security project with a large financial services organization. This is an exciting opportunity to work on a CGI Cyber Security project, in a high impact part of a global bank.

Your future duties and responsibilities:

Set up and configure Microsoft Information Protection (AIP) global label policies

• Configure and manage AIP templates

• Experience with integrating infrastructure components and application monitoring tools

• Capture Build and Release Notes

• Develop Product Deployment and Operation Instructions; fully document installation and configuration process

• Translate requirements into low level design

• Work with technical groups to support Titus Migration and DLP, eDiscovery, O365 integration planning and implementation

• Monitor and document System, Network and Key utilization and Metrics

• Provide engineering support of infrastructure test activities

• Perform in-depth research and identify sources of production issues related to Microsoft AIP

• Work closely with business in managing day to day issues, resolve user queries; Provide Level 2 support to business users.

• Provide off hours support as needed for maintenance

• Coordination of end-user User Acceptance Testing (UAT) activities and technical change management

• Oversee production deployment, software packaging, pre-production validation testing and end-user testing support

• Deliverables include: Low Level Design Documentation, Knowledge Base Materials (FAQs), Support of DR Test, Infrastructure Run Book and Operations Manual

Required qualifications to be successful in this role:

• Should have complex problem solving/debugging skills

• Must be aware of incident/problem management processes

• Knowledge of Windows, Outlook and Office Products

• Experience with Activity Directory including Group Policies

• Demonstrated experience in the building and deployment of infrastructure components and application backend software into controlled environments.

• Familiarity with common encryption algorithms for data-at-rest and data-in motion, PKI, hardware security modules (HSM).

• Basic understanding of cyber security

• Knowledge in security engineering and logical access control

• Knowledge of Windows Operating System

• Ability to work in a fast-paced environment with targeted milestone deliverables.

• Ability to translate requirements into low-level design.

• Strong written and verbal communication capabilities in order to create effective documentation such as Product Deployment and Operation Instructions, etc.

• Experience documenting technical information for support knowledge base.

• Experience providing engineering support of infrastructure test activities.

• Demonstrated experience working in a large, complex (preferably global) environment with team members that are located in multiple physical locations.

• Demonstrated proactive approach to working in a collaborative environment.

• Exceptional analytical skills.

• Demonstrated ability to work in agile environment.

• Familiarity with the software development life cycle.

• Ability to work successfully with varying levels of an organization.

Titus and Microsoft AD RMS 2+ Years Intermediate

Systems Administrator / Engineer 5+ Years Senior

Cryptology experience

Experience with tools - Hardware Security Modules (HSM), CyberArk, Splunk, Microsoft Information Protection is desired

Bachelor’s Degree.

• Management Skills: Excellent time management skills and ability to work on projects to identify process improvements.


What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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