Main location: United States, ALL
Alternate Location(s): United States, Maryland, Baltimore
United States, Louisiana, Lafayette
United States, Texas, Belton
Position ID: J0923-0317
Employment Type: Full Time
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U.S. - The best version of me
CGI Federal is seeking a Technical Writer to support a component of the Department of Health and Human Services. This component is a single, integrated dual-entry accounting system that standardizes and centralizes federal financial accounting functions for all of CMS’s programs.
Your future duties and responsibilities:
• Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions especially with Oracle Financials, Hyperion, OBIEE, and/or other financial management systems and reporting tools.
• Plan, develop, organize, write and edit operational procedures and manuals and create templates if none are provided by the organization
• Research, develop and document technical design, requirements and test documents
• Edits, standardizes, or makes changes to material prepared by other writers
• Confers with customer representatives, vendors, executives, or end users to establish technical specifications and to determine subject material to be developed for publication
• Documents integration processes and procedures
• Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
• May assist in layout work.
Required qualifications to be successful in this role:
• Bachelor's degree or equivalent experience
• 3+ years of experience developing and maintaining technical documentation
• 3+ years or equivalent working in a technical environment
• Ability to work well with a team of application developers including the ability to take content provided by the technical team and build customer-ready documents around the content.
• Ability to write in explanatory and procedural styles for technical and non-technical audiences and be skilled at prioritization and multi-tasking
• Strong proficiency with MS Office applications, have excellent grammar skills and a strong attention to detail.
• Strong proficiency with JIRA and Confluence.
• Ability to organize and maintain a document repository including SharePoint and MS Office references
• Has understanding of best practices related to software development (e.g., PMBOK, CMMI, OSI, etc.)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $73,000 - $127,700
Business Process Documentation
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.