ServiceNow Developer (Sr.) - U.S. Citizenship Required

Lafayette, LA

ServiceNow Developer (Sr.) - U.S. Citizenship Required

Category: Software Development/ Engineering

Main location: United States, Louisiana, Lafayette

Position ID: J0524-0788

Employment Type: Full Time

Position Description:

CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Member, you have the opportunity to be a shareholder at CGI and join a family of 90,000 members strong.

CGI Federal is hiring a Sr. ServiceNow Developer to work with a skilled and motivated team of professionals on a high-visibility Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) cyber security program. The Developer will support a highly skilled technical team, provide technical direction and serve as a ServiceNow Subject Matter Expert (SME). This member will also serve as the thought leader and visionary for the clients and stakeholders, communicating successfully the vision that will best serve the client, while leveraging ServiceNow. Will work to maintain a mission critical, situational web application for both planning and execution functions that enables unified logistics planning, provisioning, scheduling and cost tracking actions and mobility surrounding protective, investigative, training or administrative events.

This position is located in our Lafayette, LA office; however, a hybrid working model is acceptable. You will be required to be in our Lafayette, LA office two days per week.

Your future duties and responsibilities:

• Responsible for leading/supporting the technical team, providing technical direction and serving as the ServiceNow Subject Matter Expert (SME)

• Identify and mitigate development and technical risks by providing research, design ideas, ServiceNow best practices, and actual contributions to the development

• Design and update Service Portal front end components

• Work with the clients to shape the technical direction, provide an understanding of the advantages and disadvantages to various technical approaches

• Perform production deployment tasks in preparation for monthly releases

• Possess expert knowledge and experience in ServiceNow

Required qualifications to be successful in this role:

• Due to the nature of the contract requirements, US citizenship and successful passing of CGI background check is required prior to beginning work. In addition, candidates must have the ability to obtain and maintain a DHS CISA EOD/Public Trust clearance

• Bachelor’s degree (8+ years of experience in lieu of formal degree) and 5+ years of experience of ServiceNow development

• 5+ years of experience with JavaScript

• Great attention to detail, excellent organizational skills, and commitment to high quality is a must

• Excellent written and verbal communication skills; ability to interact with all levels of management

• Must have an eagerness to pick up technical concepts and details related to the program

• Must be able to successfully manage workload for multiple work-streams and report to management on different teams

Desired qualifications/non-essential skills required:

• Prior experience in information technology, contracting or other related fields

• Experience with Agile development concepts or an interest to learn

• Experience in cybersecurity

• Experience with testing/or requirements development

• An aspiration to be a perpetual learner is highly desirable

• Experience with project coordination and administration

• Experience with Jira and/or Confluence

• Experience on complex work assignments in matrixed organizations

• Exposure to or general knowledge of CISA’s Continuous Diagnostics and Mitigation Program (CDM)

• Prior experience working for/on federal client site.

• ServiceNow certifications (System Administration, Application Development, Implementation)

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $77,200.00 - $190,100.00.





  • JavaScript

  • ServiceNow

  • ServiceNow Development

  • ServiceNow implementation

  • ServiceNow Reporting and Anal

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.