SCRUM Master

Jacksonville, FL

SCRUM Master

Category: Software Development/ Engineering

Main location: United States, Florida, Jacksonville

Position ID: J0524-1208

Employment Type: Full Time

Position Description:

Our team is seeking a motivated individual to join our dynamic software IT project as a Scrum Master.

About the Role: As a Scrum Master, you will play an essential role in guiding our product teams through the Agile process, increasing our expeditious delivery of innovative solution. Your expertise in Agile methodologies and tools such as Azure DevOps and ServiceNow, will bring further value and success to our mission of providing quality and excellence to our customers.

This position is located in Jacksonville, Florida.

Your future duties and responsibilities:

  • Design, build, lead and monitor a project from receipt of customer needs until its production.

  • Operationally ensure the completion of projects agile and manage project teams.

  • Facilitation of daily agile rituals, backlog refinement, demo, definition of done, user stories, retrospectives, Sprint planning.

  • Coach the project team (PO/PPO, developers, analysts, etc.) in use of these rituals.

  • Compliance with best agile practices and facilitate communication between clients and our teams.

  • Design and implement agile boards (Azure DevOps).

  • Work with product owners to handle backlogs and new requests.

  • Ensure the implementation of CGI and client quality standards.

  • Contribute to team to management communication structures.

Required qualifications to be successful in this role:

  • Due to the nature of work, US Citizenship is required. Clearance needed post-employment

  • 5-10 years of relevant experience

  • A mastery of agile management (Scrum, Safe, etc.), Certified Scrum Master®.

  • Bachelor's degree in business, IT, or a related field.

  • Professional Work Experience in a scrum master role of IT projects.

  • Good communication, writing, reporting and organizational skills.

Desired qualifications/non-essential skills required:

  • Agile Techniques and Agile Systems Engineering Technical Review process in a DoD Environment.

  • Professional Work experience (3 years or more) as a Software Tester, Developer, Business Analyst or Project Manager of IT projects.

  • Familiarity with Software Requirements and Product Documentation.

  • Familiarity with ServiceNow.

  • Contributor to Technical Documentation, Technical Writing, User Guides and support materials.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $85,800.00 - $168,900.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world-class company.

CGI’s benefits include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid maternity and parental leave

• Learning opportunities and tuition assistance

• Member assistance and wellness programs

Due to the nature of this government contract, US Citizenship is required.





  • Agile Testing

  • English

  • Software Quality Assurance

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.