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CGI Technologies and Solutions, Inc. Client Engagement Consultant in Jacksonville, Florida

Client Engagement Consultant

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Client Engagement Consultant

Category: Software Development/ Engineering

City: Jacksonville, Florida, US United States

Position ID: J0821-2641

Employment Type: Full Time

Position Description:

The Client Engagement Consultant will be responsible for the oversight of work activities with the key clients in the state of Florida who have engaged CGI for Salesforce projects, managing internal CGI relationships as well as client relationships. This Consultant will report into the Director of Client Strategy and Development and work with the Director on existing clients and building strategy and capturing new clients.

This role must be located at one of the following locations: Jacksonville, FL or Any location in Florida

Your future duties and responsibilities:

Project Management of work activities with existing clients include:

Assist with the internal and external management of project work

  1. Scope Management

  2. Project Financial Management

  3. Client Stakeholder Management

  4. Staffing Management

  5. CGI Partner Management

  6. Operational Support

Solution Identification

Assist with business development opportunities with existing and new clients

  1. New Salesforce projects and Consulting Services

  2. Managed Services and Ongoing Maintenance Support

  3. Digital Transformation Services

  4. Other CGI solutions and IP

Client Engagement and Development

Consult and Advise clients and prospects on innovative solutions and methodologies for achieving digital transformation goals

  1. Coordinate/Facilitate digital workshops in partnership with Emerging Technology Practices

  2. Create/contribute to quarterly business reviews and proposal development

  3. Participate in Client and Member Satisfaction Plans

Client Development Plan / Roadmap Expectations

• Participate in the creation and tracking of client development plan outcomes

• Contribute to overall development of Florida client development, growth, and retention

Required qualifications to be successful in this role:

• 5 years experience in commercial business and/or IT industry required

• Strong oral and written communication skills – This role will need to be able to communicate appropriately with key stakeholders and multiple teams

• Strong project management skills and detailed oriented required

• Ability to build key relationships within CGI and with clients

• Ability to build, execute and maintain complex and strategic client development plans

• Good analytical, problem solving, and reading comprehension skills

• Strong organizational skills

• Knowledge of IT development processes

• Salesforce expertise and understanding of the Salesforce platform highly desirable




  • Client Management

  • Client Relationship

  • Communication (Oral/Written)

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.