System Administrator Assistant

Hot Springs, AR

System Administrator Assistant

Category: Service Desk / End User Services

Main location: United States, Arkansas, Hot Springs

Position ID: J1023-1811

Employment Type: Full Time

Position Description:

Works under the general direction of the Systems Administrator to support facility operations and production by ensuring the availability and proper function of all related applications, hardware, and infrastructure technologies; Works closely with 3rd Tier Support Teams and Infrastructure Support Groups to resolve issues, implement and maintain technologies, and meet compliance objectives.

Your future duties and responsibilities:

•Monitor and administer enterprise systems; manage user access, monitor for proper performance, and resolve issues in a timely manner

•Desktop support; Configure, troubleshoot, maintain, and repair hardware, including Personal Computers and peripherals; Software installation, configuration, and maintenance

•Monitor and maintain Servers and other infrastructure components; Inspect components, review event logs, report issues and coordinate corrective measures with appropriate teams and vendors

•MS Windows Administration; Administer Active Directory Objects (Users, Groups, Computers, etc.), File Shares, Network Printers, Group Policy, and related services

•Meet compliance objectives; Ensure that all Servers and Personal Computers are configured with required software and peripherals and that only approved items are in use; Use provided tools to monitor and maintain patch levels and other compliance items; Ensure that all users receive required training on acceptable computer use and security policies

•Monitor the status of backups and ensure proper handling, retention, and disposal of all media

•Create and maintain documentation and logs, manage equipment inventory, create and manage trouble tickets

Required qualifications to be successful in this role:

• A minimum of three (3) years of experience supporting and maintaining IT products, services, and solutions

• A minimum of three (3) years of experience supporting and maintaining Desktop Hardware, Software, and peripherals

• A minimum of two (2) years of experience performing administration and support activities in a Microsoft Windows Environment

• A minimum of one (1) year of experience installing and maintaining networked devices

Additional requirements:

• US Citizenship

• Associate’s Degree in a related field of study

• Maintain a Secret Level Security Clearance

• Ability to lift and carry 35 pounds

US Citizenship is required

•Experience with Microsoft Office Applications, including MS Access

•Relevant certifications

“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $44,500 - $94,500.”




  • Data Entry

  • Detail-oriented

  • System Administration

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.