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CGI Technologies and Solutions, Inc. Systems Administrator/Help Desk Specialist in Ft. Leavenworth, Kansas

Systems Administrator/Help Desk Specialist

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Systems Administrator/Help Desk Specialist

Category: Infrastructure/Cloud

City: Ft. Leavenworth, Kansas, United States

Position ID: J0819-0795

Employment Type: Full Time

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Position Description:

Put your years of experience into a future of excellence at CGI Federal. We are seeking an Systems Administrator/Help Desk Specialist to support operations at Ft. Leavenworth, KS.

The TRADOC G-2 Systems Administrator / Help Desk Specialist will serve as a subject matter expert (SME) in specialty areas, networks, systems administration, information management, data collection, and databases.

Your future duties and responsibilities:

Responsibilities include but not limited to:

a. Implementation, configuration, coordination, control, maintenance, troubleshooting, securing, monitoring usage and the development of specialized system procedures.

b. Performance of basic systems security administration functions, including creating customer profiles and accounts, monitors and manages systems resourced, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes and modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations.

c. Identify alternative approaches to the design of current or proposed systems to meet mission objectives.

d. Identify how system modifications or the integration of new systems or subsystems affect current systems and networks.

e. Prepare cost analyses, establishes target completion dates, and prioritizes proposed systems changes or developments.

f. Apply software patches as required or in response to IAVAs with respect to operating systems in use: MS Vista, Windows 7, Server 2003, Server 2008, and Enterprise Linux 5 Server, Enterprise Linux 5 workstation.

g. Install, configure and troubleshoot software issues.

h. Operates under guidance from a Lead that is both specific and non-specific.

i. Perform other duties as assigned.

Required qualifications to be successful in this role:

a. Bachelors in computer science, network administration, or similar degree AND 5 years' experience are required for this role. At the government's discretion, additional experience may be substituted in lieu of educational requirement.

b. Current Security+ certification which must be maintained for the duration of the contract.

c. Current certification for Windows 7, Configuring (MS 70-680), and Windows 7, Enterprise Desktop Support Technician (MS 70-685) which must be maintained for the duration of the contract.

d. 5 or more years’ experience with MS, Windows 7 and Windows 10, Server 2012/2012R2, and Enterprise Linux 6 workstation.

e. Experience with installing, maintaining, operating, and Cisco network equipment.

f. Employee must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI).

g. Place of duty is on client site with core duty hours 8 a.m. to 3 p.m.; periods of surge and hours in excess of 40 hours per week may occur; and during 24 hour operations employee must be able to perform all duties and responsibilities listed herein as shift work requires.

• Active Secret security clearance required to begin work, with ability to obtain and maintain TS/SCI security clearance required

• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.


What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.