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CGI Technologies and Solutions, Inc. ServiceNow Scheduler in Fairfax, Virginia

ServiceNow Scheduler

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ServiceNow Scheduler

Category: Cyber Security Consulting

City: Fairfax, Virginia, United States

Position ID: J0919-2161

Employment Type: Full Time

Meet our professionals

CGI: A place to build an IT career

Position Description:

  • CGI Federal has an exciting opportunity for a Master Scheduler supporting a shared services PMO.

  • You will enhance the cyber security posture of numerous civilian government agencies through the DHS CDM DEFEND program.

  • You will actively identify and mitigate a wide range of cyber risks and will also work closely with a wide variety of agencies, learning their mission, priorities, organization and unique challenges.

  • This opportunity will support a dynamic, fast-paced and energetic project running 20+ concurrent implementations.

  • Serve as the CGI ServiceNow Master Scheduler delivering capabilities and services for a major cyber security program supplying leadership and guidance to all contract personnel for DHS and other targeted agencies and organizations participating in the program.

  • The candidate will lead and assist the creation and maintenance of integrated master schedules according to the TOR and integrate agency requirements, where applicable, by collaborating with agency teams and operations teams supporting each CDM client agency.

  • The successful candidate for this position is a highly motivated individual with a strong understanding of project management and project planning and excels in de-conflicting of plans to integrate operations and delivery of RFS technology and or solutions including interacting with clients.

  • The successful candidate is a self-starter who works effectively leading the maintenance of an integrated schedule in a highly dynamic environment.

Your future duties and responsibilities:

  • Hands-on and required to work closely with Service Delivery Managers, PMO Analysts, team leads and CDM partners.

  • Read and understand the TOR and the strong ability to demonstrate its relationship to the master schedule for all agencies and on all activities.

  • Review schedule activities, status and results with PM, DPM and Service Delivery Managers as required.

  • Create and update resource loaded schedules using MS Project.

  • Implement baseline changes into the IMS by collaborating with applicable stakeholders.

  • Apply recognized industry best scheduling practices to develop and maintain program schedules.

  • Produce product/deliverable based WBS and WBS Dictionary per project TOR and agency specific guidelines.

  • Identify, develop and implement processes improving scheduling and coordination efforts.

Required qualifications to be successful in this role:

  • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.

  • Bachelor's degree required.

  • 5-8 years of experience in creating and managing resource loaded schedules, Gantt charts and dependencies.

  • Knowledge and experience in schedule quality analysis.

  • Extensive knowledge and experience with ServiceNow.

  • Know-how to perform critical path analysis of schedules within MS Project or other tools.

  • Ability to develop fully networked schedules using predecessors and successors along with effective activity duration affording discreet progress measurement.

  • Outstanding reporting skills, e.g. graphical presentation, advanced Microsoft Excel skills (charts, pivot tables).

  • Advanced MS Project skills (knowledge of macros).

  • Strong oral and written communication and presentation skills.

  • Attention to detail coupled with effective analytical and problem-solving aptitude.

  • Ability to establish working relations at all organizational levels and demonstrate ability to diplomatically and effectively deal with government officials and program office stakeholders.

  • Self-motivator with ability to work as part of a team or independently with little supervision or direction.

  • Ability to balance and prioritize many diverse tasks at once.

  • Experience in establishing new processes.

  • Ability to create custom views in MS Project, and an understanding of the relationships among WBS/IMS/PWS/CLIN in Federal contracting.


  • Scheduling experience with a strong project management background understanding project management processes.

  • Experience working on integrating SELC review gates into an IMS supporting project lifecycle implementation teams.

  • Experience with CMDB tools and other enterprise resource management tools.


What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.