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CGI Technologies and Solutions, Inc. MS Dynamics Business Analyst in Fairfax, Virginia

MS Dynamics Business Analyst

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MS Dynamics Business Analyst

Category: Business Analysis (functional and technical)

City: Fairfax, Virginia, US United States

Position ID: J0122-0565

Employment Type: Full Time

Position Description:

Fantastic opportunity to be a central and critical part of the management of a global Customer Relationship Management (CRM) team. CGI, a top IT consulting firm with offices around the globe, is seeking an experienced business analyst in CRM strategy and support who can set the standard for our client experience. This is an opportunity to be involved in collaborating with global teams to refine and continuously improve our CRM strategy, vision, and approach.

This role can be located at any CGI office in the U.S. however, preferred location is Fairfax, VA or the Eastern Time Zone.

Your future duties and responsibilities:

• Work hand in hand with the CGI teams around the globe to understand their unique needs and challenges and provide mentoring and guidance

• Proactively work with teams to formulate creative ideas or solutions for potential challenges

• Analyze dashboards and data to build an understanding of the client interactions and identify opportunities for additional insight gathering

• Develop collateral to more readily assist in the deployment of CRM enhancements and changes

Required qualifications to be successful in this role:

• Very strong verbal, written and interpersonal communication skills

• Bachelor’s degree

• 3+ years of experience in a similar role supporting or using Microsoft Dynamics for CRM was the focus

• High level of autonomy, strong organizational and prioritization skills and a sense of responsibility

• Ability to communicate with colleagues in English

Est. Salary Range (Colorado Only): $84,000-$105,000*

*Disclaimer: In accordance with Colorado’s Equal Pay for Equal Work Act, effective January 1, 2021, a good faith hourly or base salary range must be posted for all positions where the work may be performed in the state of Colorado. Therefore, this good faith salary range will only apply where this described position will be performed in the state, and should not be considered the compensation range in other locations or for other positions.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

#DICE

#LI-AN1

Skills:

  • CRM Solutions

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Qualified applicants with arrest and conviction records are welcome to apply.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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