Momentum ERP Senior Business Analyst
Category: Business Analysis (functional and technical)
Main location: United States, Virginia, Fairfax
Position ID: J0723-0861
Employment Type: Full Time
Do you have a proven interest in information technology and a passion for learning? Are you a go-to problem solver that is motivated to make an impact by crafting business efficiencies for clients? If so, joining CGI as a Momentum ERP Senior Business Analyst could be the ideal opportunity for you. Candidate will join a dynamic team supporting client operations including Tier 3 production support, executing software releases through soliciting business requirements and system testing, leading tasks to upgrade client’s version of Momentum, and implementation of required federal initiatives.
Your future duties and responsibilities:
Specific functions will include, but are not limited to supporting delivery operations and system upgrades, managing client relationship, and working with team members with a diverse set of experience levels and skillsets. This is a great opportunity to expand your skillset in areas such as project management, client management, and business analysis. Potential multiple growth paths including senior subject matter expert and future team lead/project management opportunities
Support End-Users: Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users.
Perform In-Depth Analysis: Develop your knowledge of our client’s industry, organization, and business objectives. Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration
Gather requirements (business, functional and technical) using collaborative, face-to-face workshops with the customers, stakeholders and the development team
Perform business process reviews by reviewing current to-be processes and mapping them to future state (“to be”) processes
Participate in client stakeholder meetings
Follow established Change Request/SDLC processes to implement new functionality or issue resolutions.
Develop and update system designs and training documentation
Support testing activities including developing test cases and executing testing
Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them.
Ensure the end to end solution is proven to deliver the required business results. Drive adoption of the designed processes and solution use with stakeholders.
Required qualifications to be successful in this role:
3+ years of relevant experience (e.g., business analysis, software support, client/customer support)
Affinity for mentorship of junior members of the team to coach, peer review and assist with learning business processes
Experience and comfort facilitating meetings, training sessions, and group presentations
String analytical problem-solving skills
-Experience with the CGI proprietary ERP system, Momentum
- Understanding of basic financial and accounting principles.
Knowledge of SQL
Momentum upgrade experience
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,300- $127,300.
Business Process Analysis
Business Process Consulting
Business Process Reengineering
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
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