Learning & Development Lead – New Member Experience PMO

Fairfax, VA

Learning & Development Lead – New Member Experience PMO

Category: Human Resources

Main location: United States, Virginia, Fairfax

Position ID: J1023-1343

Employment Type: Full Time

Position Description:

In this exciting and pivotal role, you will become an integral part of CGI Federals Learning and Development Team. You’ll have the opportunity to use a consultative approach to create customized L&D solutions to meet the ongoing growth and performance needs of our members and business.

In this role you will be responsible for overseeing the development and delivery of our New Member Experience NME (new hire orientation) programs.

CGI Federal has embraced a hybrid working model to provide flexibility and to support our members work-life integration. Our hybrid model combines a mix of in-person at the Fairfax office and remote work.

This role reports directly to the Learning & Development Director.

Your future duties and responsibilities:

• Lead various L&D strategic programs including New Member Experience (NME), develop engaging and scalable learning solutions, implement and manage all onboarding and orientation curriculum, resources & materials.

• Facilitate on-site and virtual live learning events and provide on-site representation during facilitation of other programs.

• Manage the learning environment for classroom setup, systems setup, course materials, media and on-line learning.

• Consult, influence and collaborate with HR, Talent Acquisition and business unit teams to align learning initiatives with business and member development priorities for a specific population or set of competencies.

• Conduct comprehensive needs analysis among internal stakeholders and members to identify competency gaps and performance improvement opportunities.

• Collaborate with subject matter experts (SME) and leaders to define learning objectives and adapt adult learning theories and best practices into practical, results-based learning solutions tailored to our members.

• Play a critical role in evolving our solution design approach, including how we create, curate, and deliver learning experiences. Plus, how we use cutting-edge methodologies and techniques to scale, deliver, and measure those experiences for impact.

• Conduct ongoing assessment and evaluation of learning programs to measure their impact and effectiveness.

• Stay up to date with industry trends, emerging technologies, and best practices in learning design and delivery to enhance member experience and learning outcomes.

• Promote a culture of learning within the organization, encouraging members to engage in continuous development opportunities.

• Able to travel 10% of the time for off-site program delivery.

• Willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.

• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

Required qualifications to be successful in this role:

• Experience employing a holistic approach to skill-building, emphasizing not only formal training, but also exposure to real-world challenges, supporting relationships, effective tools and resources that reinforce skills.

• 5-8 years of experience leading talent development programs, project management, organizational development, strategic consulting or similar roles.

• Post secondary degree in business, organizational development, instructional design, education, or a related field, or equivalent experience.

• Prior experience within a fast-paced, global professional or technical services firm, or similar environment, is preferred.

• Familiarity with learning management systems (LMS), learning management experience platform (LMXP), and e-learning authoring tools is preferred.

• Association for Talent Development (ATD) membership, Certified Professional in Talent Development (CPTD) preferred.

• Ability to collaborate with and influence a diverse group of global stakeholders across a complex matrix, working independently and proactively to drive multiple, shifting priorities with a sense of urgency and meticulous attention to detail.

• Excellent project management skills, strong knowledge of scope management to control program changes, maximize productivity, minimize cost, and minimize schedule impact.

• Proficient in using data analytics to measure the impact and effectiveness of learning solutions.

• Passion for L&D, and a deep understanding of current trends and innovations in the profession.

• Proficiency in MS 365 – Teams, Forms, PowerPoint, Word, and Excel.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,000-$161,600.

Let’s talk about benefits.

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid maternity and parental leave

• Learning opportunities and tuition assistance

• Member assistance and wellness programs




  • Project Management

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned .

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.