CGI Technologies and Solutions, Inc. Sr Business Analyst in DC, District Of Columbia

Sr Business Analyst

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Sr Business Analyst

Category: Business Analysis (functional and technical)

City: DC, District of Columbia, United States

Position ID: J1218-0159

Employment Type: Full Time

Meet our professionals

CGI: An employer of choice offering a global health and wellness program

Position Description:

Do you have a passion for delivering significant business value to your clients through transformative solutions that disrupt the status quo? Do you have a talent for assessing and optimizing complex business processes to meet desired client objectives?

If so, join us and elevate your career to the next level at CGI Federal.

Our Digital Services practice is building a team of top talent dedicated to delivering the next generation of services and solutions to the federal government. We are agile practitioners, user-centric designers, data scientists, automation specialists, and business-oriented technologists. Our digital solutions transform the way federal agencies engage with citizens, empower their workforce, and deliver strong mission outcomes.

We have an exciting new opportunity for a senior-level Business Analyst to join our team at CGI Federal. You will collaborate with a highly capable team of software, AI, and Robotic Process Automation (RPA) experts to solve a variety of pressing problems that our federal customers face today. You will contribute to the delivery of new digital services and solutions on client-facing projects, while expanding your own skills in business process redesign, Agile software development, and team leadership.

Your future duties and responsibilities:

  • The Senior Business Analyst will collaborate with business stakeholders on business process and technology-related efforts that benefit CGI Federal’s clients—both internal and external. This position is a lead BA role within our Digital Services team, focused on Intelligent Automation solutions. The ideal candidate will roll up their sleeves and confidently lead business requirements definition, process optimization, functional design, testing, and end-user support.

  • Translate client business needs into the design of optimal digital solutions

  • Facilitate discovery and analysis working sessions to elicit business requirements, and define as-is and to-be process workflows. Optimize business processes to introduce innovation and improved operational efficiencies.

  • Communicate a vision for new solutions that address pressing operational challenges and business priorities. Collaborate with and gain the confidence of executive leadership, clients, SMEs, and other project stakeholders

  • Partner with UX designers, Scrum Masters, and software development teams to design and deliver emerging technology solutions, while adhering to Agile best practices

  • Design new application functionality, gather and document requirements as user stories, develop testing strategies and execute QA testing, take an active role in Sprint demos and Agile ceremonies, and generally contribute to the Agile software development lifecycle as a lead BA

  • Provide expert-level support to end users and application help desk support

  • Ensure application functionality meets desired client objectives and delivers business outcomes

Required qualifications to be successful in this role:

  • Bachelor's degree

  • Minimum 5 years work experience as a business analyst

  • Strong interpersonal and leadership skills

  • Strong problem solving, critical thinking, and analytical skills

  • Self-motivator with great attention to detail and follow through

  • Proficient in the Agile development lifecycle and solid understanding of Agile best practices

  • Clear communication skills, both oral and written

  • Ability to prioritize effectively, multitask, and manage time appropriately

  • Customer service oriented approach and proficiency

  • Ability to travel to client site (as needed)


  • Proficiency in UX best practices

  • Scrum Master experience or certification

  • Project management experience

  • Experience on projects involving Robotic Process Automation, AI, and/or cloud services



  • Agile & DevOps

  • Business Analysis

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.