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CGI Technologies and Solutions, Inc. Housing Inspections Coordinator in Cleveland, Ohio

Housing Inspections Coordinator

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Housing Inspections Coordinator

Category: Administration

City: Cleveland, Ohio, United States

Position ID: J0220-1080

Employment Type: Full Time

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Position Description:

CGI Federal, a wholly owned subsidiary of CGI and a federal contractor serving the IT and business processes needs of public housing agencies throughout the US, has an opening in Cleveland, OH for a Housing Inspections Coordinator.

Your future duties and responsibilities:

  • Facilitate oral and written communication between Housing Quality Standards (HQS) inspectors and Owners/Participants of inspection status

  • Schedule inspections via phone with landlords for Initial Inspections

  • Accurately schedule and document other inspections in the Oncue system and ensure re-inspections are scheduled according to policy

  • Complete client requests in an accurate and timely fashion

  • Communicate daily with client to communicate abatements, terminations, violations of family obligations and status of Initial Inspections

  • Educate program participants, appropriate agencies, and the general public concerning HQS and housing agency regulations, policies and procedures

  • Research and respond to inquiries regarding HQS and other inspection related matters

  • Participate effectively within and across teams to problem solve and deliver quality service to owners and participants

  • Work closely with team members to provide high level of customer service

  • Process rent reasonableness determinations

  • Perform related duties as assigned by the Inspections Supervisor and provide staff coverage as needed

Required qualifications to be successful in this role:

  • Highly organized

  • Ability to prioritize and multitask

  • Effective verbal and written communication skills

  • Excellent customer service skills

  • Ability to consistently meet deadlines

  • Proficient with MS Office programs, particularly Outlook, Excel and Word and ability to learn new industry-specific computer systems

  • High school degree is required, associate degree preferred



  • Communication (Oral/Written)

  • Customer Service & Support

  • Microsoft Office

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

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CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.