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CGI Technologies and Solutions, Inc. CyberArk L3 Support in Boston, Massachusetts

CyberArk L3 Support

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CyberArk L3 Support

Category: Cyber Security

City: Boston, Massachusetts, United States

Position ID: J1220-3068

Employment Type: Full Time

Meet our professionals

CGI: An employer of choice

Position Description:

CGI is seeking a Cyber Security resource fluent with CyberArk to provide L3 support.

Your future duties and responsibilities:

• 6+ years of experience in deployment & implementation of Privileged Account Management using CyberArk solution for customers across various industry verticals

• Play active role in the execution of the project and demonstrate strong technical leadership

• Have a strong knowledge of the CyberArk privileged Account Management solution– CyberArk version 10 and 11. (CyberArk components like Vault, CPM, PSM, PSMP, PVWA, AAM, PTA)

• Capture detailed requirements for the CyberArk solution based on input from platform owners, eco-system owners, the target architecture and high-level requirements.

• Performing compliance checks on CyberArk for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents.

• Be a strong team player

• Advanced knowledge of windows/VMware administration.

• Customer service background – able to empathize with customer and own the issues raised to resolution.

• Good Experience with CyberArk API’s.

Required qualifications to be successful in this role:

Engineer experience that includes integration with products like ServiceNow and LDAP with AAM (CP and CCP) AAM implementation

Use cases like cert based authentication in CCP, ssh keys retrieval via CCP , CP deployment with hash, path based authentication, CP password calls with PAM SDK’s etc.

Ability to coordinate with app developers and work in wrappers.

  1. Good understanding of LDAP concepts and working experience with at least few of the following directories:

  2. Oracle Internet Directory/Oracle Virtual Directory

  3. Sun Directory Server

  4. Active Directory

  5. Tivoli Directory Server

  6. Novell Directory Server

  7. CA Directory

  8. Experience in using database client tools like Toad, etc.

  9. Experience in using standard protocols like SSH, Telnet, RDP, etc. and related tools like Putty.

  10. Should have the ability to understand customer scenario and requirements (may include customized integration situations) and be capable of suggesting solutions.

  11. Excellent communication skills and ability to work with global counterparts.

  12. Knowledge of basic networking

  13. Experience in Windows and Linux operating systems from PAM integration and debugging perspective

  14. Good troubleshooting skills

  15. Good Documentation skills

  16. Good overview of CyberArk DAP

Minimum Education Required: Bachelors Degree


  • Cyber

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.