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CGI Technologies and Solutions, Inc. Senior Salesforce Business Analyst in Arlington, Virginia

Senior Salesforce Business Analyst

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Senior Salesforce Business Analyst

Category: Business Analysis (functional and technical)

City: Arlington, Virginia, United States

Position ID: J0720-2125

Employment Type: Full Time

Meet our professionals

CGI: An employer of choice

Position Description:

Be part of building one of the largest independent technology and business services firms in the world!

Become a member of CGI as we collaborate with our clients to transform the way they work today and enable their path forward. CGI’s capabilities and our client engagements will offer you an exciting path for growth. If you are looking to make your career journey extraordinary while delivering innovative client projects, come and be a part of CGI’s continued success. The major part of this job is to gather requirements from business users and work with the technical team to implement solutions in Salesforce in an efficient manner

Your future duties and responsibilities:

• Provide Salesforce custom software/system development consulting services in Salesforce projects at the client location

• Gathering requirements from business users and working with our technical team to implement solutions that satisfy the client requirements

• Collaborate with developers and quality assurance to test and verify that solutions will meet the business requirements

• Collaborating with clients and CGI colleagues to define project scope, effort estimates, and assumptions

• Perform Salesforce configuration change, testing, training and rollout activities

• Managing changing requirements, including documenting changes, and assessing their impact on the overall project

• Maintain high levels of customer satisfaction

• Perform other duties when designated from time to time

Required qualifications to be successful in this role:

• 2 - 5 years Salesforce experience; 5+ years of experience in Business Analysis

• Ability to lead discussions and facilitate meetings with clients, including senior leadership

• Strong written and verbal communication skills

• Familiar with Microsoft product suite (Project, Word, Excel, OneNote, Visio and SharePoint)

• Bachelor’s Degree in Business Administration, Computer Science or related field

• General understanding of the full application lifecycle from inception through maintenance

• Experience in modeling requirements using any of the modeling techniques like Functional Decomposition, Activity Diagrams, Workflow modeling, Use Cases, Process Modeling, Prototyping

• Strong problem solving skills

• Experience applying Agile practices

• Ability to work independently or in a team environment at various times

• Work well in a team environment

*Scrum Master certification is desired



  • Business Analysis

  • Salesforce

  • Communication (Oral/Written)

  • Microsoft Office

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here at to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.